1. Introduction
Whuman Return and Exchange Policy Thank you for shopping with whuman! The product you purchased
2. Who can return or exchange products
Make sure you meet the following conditions:
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product directlywww.whuman.comYou must have purchased it from .
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From receiving the order14 daysYou can request a refund or exchange within.
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Productnew, unused, unwornshould be andlabels, protective packaging and original boxIt should be sent together with the
The following products cannot be returned:
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Used, damaged or altered products
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Marked “Final Sale” or “Non-Refundable”products
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Personal care products for hygiene and safety reasons when necessary
3. How to Start the Return or Exchange Process
To initiate the return or exchange process:
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If the product arrived damaged or faulty, pleaseinfo@whuman.comaddress showing your order number, reason for return and damage to the product.with clear photosemail together.
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Our support team will examine whether your product can be returned and provide you with the necessary guidance.
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After receiving approval, the productwith a trackable shipping methodsend it back to us.
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If the product is not damaged or incorrectly shipped,Return shipping fee belongs to the customer.
4. Damaged or Wrong Products
after deliverywithin 7 daysIf you received a damaged, defective or incorrect item, pleaseinfo@whuman.comSend an email to with the following information:
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Indicates product damage or faultphotos
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Your order number
Investigate the situation and resolve it as soon as possible.changeor full refundWe will provide.
5. How to Refund
Once your return has been received and reviewed, you will be notified via e-mail.
Your approved return,5 to 10 business dayswithin the payment method you used for purchase (this time may vary depending on your bank or payment provider).
shipping charges, is non-refundable unless the error is ours.
6. Product Change
If you would like to exchange an item for a different size or color, please contact us first.
If the product you want is in stock, we will proceed with the process together.
If the product you want is not available,refundwill be done.
7. Delayed or Failed Refunds
If you still haven't received your refund:
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Double check your bank or payment account.
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Contact your bank or card provider; Sometimes it may take a few days for refunds to be reflected.
If despite all this you have not received your return, pleaseinfo@whuman.comContact us at.
8. International Returns
Please note:
Customs duties, import duties and shipping feesInternational orders are non-refundable.
Additionally, during the return process,The customer is responsible for any additional costs.
9. Communication
If you have questions about our Returns and Exchanges Policy or need support with your order, you can contact us:
Email: info@whuman.com
Address:Başıbüyük, Başıbüyük Yolu Cd No:6, 34854 Maltepe / İstanbul, Türkiye
Phone / WhatsApp:90 533 204 7373
Frequently Asked Questions
whumanWhat does 's Return and Exchange Policy generally cover?
Whuman's Return and Exchange Policy details the process for returning, exchanging or refunding products you purchase from www.whuman.com. Our goal is to ensure that you are satisfied with your shopping experience and to guide you if you experience a problem. This policy clearly states how to make your product return or exchange requests, what conditions apply and the process steps.
What conditions are required for product return or exchange?
Within the scope of Whuman's Return and Exchange Policy, certain conditions must be met in order to return or exchange a product. These conditions generally include items such as the product being in its original packaging, unused and in a resellable condition. It is also important to apply within the return or exchange period. It is recommended that you review the relevant sections of our policy for detailed information.
How can I initiate my return or exchange request?
To initiate your return or exchange request, you must first visit our Return and Exchange Policy page at www.whuman.com. You can submit your request by following the steps outlined here, usually by filling out an online form or by contacting our customer service. It is important that you provide all the necessary information so that your request can be processed.