Welcome to our Whuman Shipping and Delivery Policy page! At Whuman, we are here to make your shopping experience easy and reliable.
2. Order Processing
All orders after payment confirmed1 to 3 business daysis processed in.
Orders placed on weekends or public holidays,next business dayis processed.
After placing your orderconfirmation email, when your cargo is sent, ashipping notification emailyou will get it.
3. Shipping Times
Delivery times may vary depending on your location:
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Domestic (Türkiye):1–5 business days
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International shipments:7–21 business days (depending on destination country and customs clearance)
Please note that deliveries may be delayed during busy periods, holidays or due to customs processes.
4. Shipping Fees
Shipping charges are based on your shipping address and order weight It is calculated automatically on the payment screen.
From time to timefree shipping campaignsWe can edit. These campaigns are announced on our website or on the payment screen.
5. Order Tracking
When your order is shipped,your tracking numberAndlink to track your packageYou will receive an email containing:
Cargo tracking information after shipping24 to 48 hoursIt can be activated inside.
6. Taxes, Customs and Duties on International Orders
International orders by country of deliverycustom duty, import duty or local taxmay be subject to applications.
These fees are not included in the product price and is the responsibility of the customer.
Whuman has no control over these additional costs or possible delays.
7. Lost or Delayed Packages
If your package is lost or delivery time is exceeded beyond reason,with your order numberto usinfo@whuman.comYou can reach us at.
We will contact the cargo company and try to solve your problem as soon as possible.
8. Incorrect Delivery Information
Please make sure your shipping address is complete and correct when placing an order.
Whuman,incorrect or missing address informationis not responsible for packages lost due to
9. Damaged Packages
If your order arrived damaged, pleaseimmediatelywith usinfo@whuman.comContact us at and share the following information:
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Photographs of damaged product and packaging
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Your order number
After reviewing the situationchangeor returnWe will start the process.
10. Contact Information
If you have any questions about your cargo or delivery, you can contact us:
📍Address:Başıbüyük, Başıbüyük Yolu Cd No:6, 34854 Maltepe / İstanbul, Türkiye
📧Email: info@whuman.com
📞Phone / WhatsApp:90 533 204 7373
Frequently Asked Questions
How long does it take for my orders from Whuman.com to be processed?
whumanYour orders from .com are generally processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. These Shipping and Delivery Rules are designed to ensure that your order reaches you quickly and reliably.
When will orders I place on weekends or public holidays be processed?
Orders placed on weekends or public holidays will be processed on the next business day. As Whuman, we work to prepare and ship your orders as soon as possible within the framework of the Shipping and Delivery Rules. In this way, we ensure that your shopping experience continues smoothly even on holidays.
What topics does Whuman's Shipping and Delivery Policy cover?
Whuman's Shipping and Delivery Policy,shoppingIt explains in detail how orders are processed, shipping times and delivery conditions. Our goal is to make your shopping experience easy and reliable, so all Shipping and Delivery Rules are presented transparently.
Whuman Shipping and Delivery Policy Overview
As Whuman, our main priority is to maximize your shopping experience and ensure that your orders reach you quickly, safely and smoothly. This comprehensive Whuman Shipping and Delivery Policy transparently explains all processes from processing to delivery of your orders. Our goal is to give you confidence and meet your expectations at every step. This policy contains our basic principles that apply to both domestic and international shipments.
Our Mission and Commitment
As Whuman, we are aware that each order is not just a product but also a promise of trust and satisfaction. For this reason, we are committed to carefully packaging your products and delivering them as soon as possible. Fast shipping, safe packaging and on-time delivery are the cornerstones of Whuman Cargo and Delivery Policy. We strive to make your shopping experience easy and enjoyable by always keeping customer satisfaction at the top.
Purpose of Our Policy
This Whuman Shipping and Delivery Policy aims to provide you with clear information about order processes, shipping times, pricing, tracking and possible problems. By acting on the principle of transparency, we want to ensure that you do not encounter any surprises and answer all the questions you may have. Our policy is designed to make you feel informed and safe at every stage of your shopping.
Order Process and Operation
Every order you place from Whuman is processed carefully and in a certain order. Every stage, from the confirmation of your order to its delivery to the cargo, is followed meticulously. In this section, you can find detailed information about how your order is processed and what steps it goes through.
Order Confirmation and Processing Time
Once your payment is confirmed successfully, all your orders will be processed diligently within 1 to 3 business days. Orders placed on weekends or public holidays will be processed as of the next business day. Once your order is processed, a detailed confirmation email will be sent to you. This email confirms that your order has been successfully received and is being prepared.
Shipping Notifications
When your order is packaged and delivered to cargo, a separate shipping notification e-mail will be sent to you. This email includes the information that your shipment is on its way and the estimated delivery time. You can also find the cargo tracking number in this e-mail, which is necessary for you to follow your order step by step. So, you can easily find out where your package is.
Shipping Times and Tracking
Knowing when your order will arrive is an important part of the shopping experience. As Whuman, we work to ensure that your cargo reaches you as quickly and safely as possible. In this section we explain estimated delivery times and how you can track your order.
Domestic and International Delivery Times
Delivery times may vary depending on your location and the shipping method you choose. Domestic (within Türkiye) shipments usually reach the recipient within 1 to 5 business days. International shipments may take 7 to 21 business days depending on the destination country, customs clearance and local distribution networks. These times are estimates and may vary in some cases.
How to Track Orders
You can easily track the current status of your order using the tracking number in the e-mail sent to you when your cargo is shipped. You can find out where your package is, at what stage it is and the estimated delivery date by entering this tracking number into the relevant field on the website of our contracted cargo company. Whuman Shipping and Delivery Policy offers transparent tracking.
Possible Delays and Solutions
Please note that there may be delays in deliveries during busy periods (holidays, special discount days), public holidays, disruptions in customs processes or force majeure. In such cases, we will do our best to keep you informed. If your cargo does not arrive after the estimated time, please do not hesitate to contact our customer service.
Shipping Fees and Important Information
As Whuman, we present our shipping pricing policy in a transparent manner. Shipping fees may vary depending on the size and weight of your order, delivery address and selected shipping service. It is also important for you to be aware of additional costs that may occur with international shipping.
Cargo Pricing Principles
Shipping charges are automatically calculated based on the total weight, volume and delivery address of your order and are clearly displayed to you on the payment screen. Free shipping options are available for orders over a certain amount; Such campaigns are announced on our website. Whuman Shipping and Delivery Policy aims to ensure that you do not encounter surprise costs.
Customs and Tax Responsibilities
For international shipments, customs duties, import duties and other local taxes of the destination country are the responsibility of the buyer. These fees are not determined by Whuman and are not collected at checkout. Before placing your order, you are advised to research your own country's customs and tax policies. Whuman is not responsible for any delays that may occur due to customs procedures.
Address Changes and Errors
After placing your order, you must contact our customer service as soon as possible for your address change requests. However, it is generally not possible to change the address after your order has been shipped. The reshipment fee for cargo that cannot be delivered due to incorrect or incomplete address information will be borne by the buyer.
Post-Delivery Support and Communication
We are at your service for any problems or questions you may encounter after the delivery of your order. As Whuman, we are here to ensure customer satisfaction and resolve possible problems as quickly as possible. In this section, you can find information about our post-delivery support processes.
Damaged or Lost Cargo Situations
If your cargo arrives damaged or does not arrive within the delivery time, please document the situation by keeping a report with the cargo officer at the time of delivery and contact our customer services as soon as possible. In case of lost cargo, it is important that you inform us in the same way so that the problem can be resolved quickly. Whuman Shipping and Delivery Policy guides you in such situations.
Return and Exchange Processes
If you have a problem with the delivered products or they do not meet your expectations, our return and exchange policy comes into play. If you request a return or exchange due to a delivery problem, please visit the 'Return and Exchange Policy' page on our website or contact our customer service for detailed information. We would be happy to assist you with the process.
Customer Service Contact
You can contact our customer service team for all your questions, requests and feedback regarding Whuman Shipping and Delivery Policy. You can reach us at [Phone Number], send an e-mail to [Email Address] or use the contact form on our website. Our team is ready to assist you as soon as possible.